Social Media – the New Customer Service Department
June 7, 2011 | Getting Social
In the past year hotel brands and marketers have seen social media channels such as Facebook, Twitter and Foursquare become the new customer service forum for consumers. When a...
How to Socialize Your Networks
June 6, 2011 | Getting Social
Establishing different themes in your social network can give you a competitive edge in email marketing. To gain customer attention, showing your personality through socializing...
How to Measure Success of Your Social Media Campaign
April 29, 2011 | Digital Marketing Analytics, Getting Social
In today’s social media world, the elements which we can track on social channels go far deeper than mere fan count or pageviews. Between the intangible measurements of success...
Social Media Optimization and Online Reputation Management...
March 29, 2011 | Speaking Our Minds
Hear Milestone speak at the 2011 Mountain Travel Symposium about the importance of Social Media Optimization and Online Reputation Management. Milestone will demonstrate eBuzz...
Making Search More Social
March 22, 2011 | Getting Social, Industry News
Social media is having a larger impact on organic SEO factors on a daily basis. Both Bing and Google have recently taken steps to increase the influence a user's friends have on...
Social Signals
March 22, 2011 | Getting Social, Industry News
Google and Bing have both confirmed that social media signals are influencing search engine results. As search trends continue to evolve, so will the factors that effect the...
Retweet Me – How to be a Twitter Authority
March 14, 2011 | Getting Social, Industry News
Users are looking for authentic engagement and a captivating voice while using social media. By giving them the respectful, robust Twitter experience they’re looking for, you...
Social Media’s Impact on Search Engine Rankings
February 7, 2011 | Getting Social
Google’s Matt Cutts discusses how social media channels impact search engine rankings. While there was minimal impact only six months ago, much has changed, and Google’s...
New Study Reveals the Behavior and Expectations of Facebook...
November 22, 2010 | Getting Social
A new study reveals that people who follow brands on Facebook are not only looking for special offers and promotions, but are likely to share those incentives with...
Twitter: the Search Engine
October 14, 2010 | Getting Social, Web Design and Promotion
Twitter search queries are up in number, making it not only a friendly social media channel, but a competitive search engine as...
How Social Media and Real-Time Search Can Impact your SEO
August 26, 2010 | Web Design and Promotion
Customers can now get even fresher suggestions to find the latest and most relevant content for their search. Getting real-time suggestions is part of Yahoo!'s latest...
Most Effective Strategies for Social Media Marketing on Twitter...
February 25, 2010 | Web Design and Promotion
Which social media marketing strategies actually work? Learn about some of the most effective marketing strategies for Facebook & Twitter....
Understanding the Complex Social Marketing Playing Field
November 25, 2009 | Web Design and Promotion
This great session at PubCon 2009 delved into the complexities of social media marketing, with some useful strategies on how to navigate the social media world....
How do Social Media and Search Intersect?
November 23, 2009 | Getting Social
At PubCon 2009, search and social media experts talked about the complex relationship between organic search and social media, focusing specifically on how companies can use...
New Features for Delicious and Flickr
October 20, 2009 | Getting Social
Recently Delicious launched a new tool called Fresh Bookmarks and Flickr started providing photos and videos search results in an efficient...
Social Media: Managing Conversations and Reputations When the...
August 20, 2009 | Getting Social
This year, at SES San Jose 2009, social media experts got together to discuss how marketer’s can control and shape the conversations happening on social media...
Social Media: White Hat vs. Black Hat
August 20, 2009 | Getting Social
At SES San Jose 2009, social media experts shared their opinions on what regular practices are considered good vs. bad when promoting your company on social media...
Using Flickr for Linkbuilding and Building Content
August 6, 2009 | Getting Social, Web Design and Promotion
Social Media channels are a great way to promote your product and to obtain inbound links to your website. Flickr is an excellent tool for building great visibility and exposure...
What is Twitter?
November 24, 2008 | Speaking Our Minds
Twitter is a free service that lets you keep in touch with people through the exchange of quick, frequent answers to one simple question: What are you...
Social Media Analysis and Tracking
August 29, 2008 | Getting Social
Rob Key (from Converseon), Breanna Wigle (from BuzzLogic), and Edmund Wong (from iCrossing) were the presenters of the Social Media Analysis and Tracking at SES San Jose in August...
Social Media Marketing
August 29, 2008 | Getting Social
Social media marketing is a must-have in search strategies. At SES San Jose in August 2008, industry experts Vanina Delobelle (from Monster), Erik Qualman (from Search Engine...