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Webinar Recap: Bring Guests Back and practice empathetic hotel marketing to rebuild demand

Thank you for registering for the webinar. If you would like a free Recovery Audit and Checklist (a $3000 value), let us know. Our panel of experts shared key insights on how to bring your guests back and how to practice empathetic hotel marketing to rebuild demand with correct communication. Key takeaways included: Current consumer […]

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Webinar Recap: Recovering and Growing Your Business with Digital Media

Thank you for joining us for the webinar. Successful recovery will depend on pivoting your business, executing best practices and aligning goals with a new digital strategy. Our extensive panel of experts shared key insights to accelerate your recovery. Now is the time to plan your digital marketing and get ready to rebound. Key takeaways […]

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COVID-19: Ensuring a Safe Stay in a Hotel After Reopening. Tips for hotels and travelers

With the daily COVID-19 cases and deaths witnessing a steady decline in much of the US as in mid-June 2020. A majority of these states have already allowed businesses to reopen in a phased-manner, albeit under certain restrictions, and transitioned from a ‘stay-at-home’ approach to a ‘safe-at-home’ approach. As businesses restart their operations, travelers have […]

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Webinar Recap: Reopening Keys to Success from HSMAI President & CEO Bob Gilbert

We interviewed leading hospitality industry expert and President and CEO of HSMAI, Bob Gilbert. He and Tammie Carlisle of Milestone discussed how the hotel recovery is rapidly unfolding, where it goes from here, and how you can gain customer confidence and bookings with the right strategies. Key takeaways included: Where we are in the Crisis-Recovery-Growth […]

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Black Lives Matter

The time has come to take a stand The last 2 weeks have been quite a roller coaster ride for all of us. As the spread of COVID was gradually under control and the country was starting to look at the light on the horizon, our lives were darkened by the gruesome death of George […]

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Google’s New Page Experience Update and Core Vitals

Last week on the Google Webmaster Central Blog Google announced the introduction of a new page experience signal which will be used to rank web pages in the future. In addition to the existing factors which affect user experience, Google will use a new set of metrics–known as the “Core Web Vitals”–to measure the quality […]

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Google My Business Offers Secondary Hours for Chains and Individual Locations Within the Listing

Google My Business has recently launched a new feature for business with the ability to add “more hours” if your business is providing specific times for different services for your business type. You can now set up “more hours” in Google My Business with special times for seniors, pickup, kitchen, and more. You can even […]

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New York City Hotel Occupancy Rises to 47.6% and Hotel Occupancy More than Doubles from Lows in 25 Major Markets

The realdeal.com has put together an encouraging summary of the 25 US hotel markets that have occupancy rates above 40%. This is the seventh straight week of occupancy rate gains and national occupancy for the last week of May was 36.6% up from 35.4% the prior week. Three markets, Corpus Christie, Texas and 2 near […]

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Weddings During a Pandemic

Challenges can be the mother of invention, and the covid pandemic has made large in-person gatherings impossible. But, people still want to and need to get married and want to celebrate with family and friends, even if that group is restricted to 10 guests by local pandemic guidelines. One Milestone customer came up with a […]

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Status of Google Ads COVID-19 Ad Credits for Small & Medium-Sized Businesses

Last week, Google shared more details on the much anticipated credit to support recovery for small and medium businesses. Milestone is working closely with Google on next steps.   Overall, Google has pledged $340 million in ad credits to small and medium businesses worldwide. They are to be used for future advertising before the end of the year across Google Ads platforms.   Google confirmed that at this point no action is needed […]

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