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Milestone uses a number of sources to interpret market changes and opportunities on behalf of the customers: deep analysis of data with Milestone Research, a strong network of digital marketing professionals, including those at Google and Microsoft, and hands-on experience testing and optimizing customer sites every week. All of these sources came together to help […]

By Anil Aggrawal, CEO of Milestone I took a trip a few days back for the first time since the shutdown began. We rented a car from Hertz at San Jose Airport and drove from the San Francisco Bay Area to Seattle, stayed overnight at the Seattle Airport Marriott, and flew back to San Jose, […]

Milestone developed the crisis, recovery and growth framework that was developed in early March, since we have hundreds of customers and all kinds of businesses that need advice on what to do during the crisis because things were happening so fast across a hundred or a thousand different branches in their network. We created a […]

The journey to personal and professional success starts with vision, passion and embracing change. Successful people understand their purpose, demonstrate self awareness and discipline and create positive environments around them. Being a leader starts with defining success, building a synergistic team, listening, learning and seeing the possible. Trust yourself, take risks, and always remember to take time to do what you love. Believe in giving more than is expected!

Hospitality industry experts across the nation are forecasting that 2012 will continue the growth and recovery of room demands that started in 2011. With that in mind, I think it is a good idea to revisit a topic we spoke a lot about in 2011, Conversion Optimization Best Practices that works for hotel websites.

This webinar in partnership with AHLA was a great opportunity to understand the broader business impact of the pandemic, and how AHLA has been working with the federal government to provide business resources to AHLA member hotels. Chip Rogers, CEO, and President, AHLA highlighted the Safe Stay industry-standard guideline, safety certifications, and welcome back programs […]

You have heard the stories and seen the data. Recovery is in the air. Pent up consumer interest is driving traffic and warranting renewed investment to harness growing demand. At the same time, businesses are under more pressure than ever to prioritize profitability. Many are still not fully operational, with supply chain challenges or unable […]

Focus on your organization’s culture, accept learning opportunities, grow your skills, problem-solve for your customers, use a growth mindset, and practice mindfulness. In this webinar recap, you will hear visionary leader, author, former Joie de Vivre founder and CEO, and former AirBNB advisor Chip Conley in conversation with our Founder and President, Benu Aggarwal. They […]