Increase Website Conversion for Hotel Websites

Hospitality industry experts across the nation are forecasting that 2021 will continue the growth and recovery of room demand as the pandemic eases and pent-up demand returns to the market.

With that in mind, it is a good idea to revisit a topic we spoke a lot about in last year: best practices in conversion optimization that works for hotel websites. Why? Because our RevPAR will recover a lot better if these additional demands are converting on our own website rather than OTAs!  Without any particular order, the top Conversion Optimization Best Practices for hotel websites are:

  1. Trust factor
  2. Calls to action
  3. De-cluttering of pages

Trust Factor comes from many different sources; it could be a money back guarantee for retail website or certificates/credentials for a law firm’s site.  For a hotelier, things that help build trust on the website are things like:

  1. A Best Rate Guarantee statement
  2. Social interactions such as Likes
  3. Reviews
  4. Or simply by maintaining an active blog

Call to action best practices include things like:

  1. Legible Reservation Phone # on Home Page
  2. A Book Now Calendar that is accessible on any pages
  3. And most important of all, a site design that follows eye-tracking and usability guidelines.  If you haven’t had a chance to read about it, you can find it here: https://blog.milestoneinternet.com/web-development/eye-tracking-usability-and-neuromarketing-research-ses-san-francisco/

De-cluttering of pages.  This is an effort to prevent “Banner Blindness”, ensure all the pages of your website have a clear and concise purpose, and to avoid confusing your website visitors.  This is especially important on pages with conversion elements. “Banner Blindness” is having multiple banners for special packages on the same page, this actually distracts the visitor from making a purchase decision and adds to their decision-making fatigue!

To sum it all up, we believed the three most important best practices for Conversion Optimization on a hotel website is adding trust factors, following call to action best and usability best practices, and focusing our web pages to prevent banner blindness.

Source:

http://www.nytimes.com/2011/08/21/magazine/do-you-suffer-from-decision-fatigue.html?pagewanted=all

Next, we recommend reading other marketing-related articles for hotel:

2021 Hotel Strategies to Increase Traffic and Revenue
Top 5 Digital Metrics for Hotels
Building Your Hotel’s Digital Presence with Google My Business
8 Amazing Hotel Promotion Ideas for Holiday 2020 and 2021

Contact us at +1 408-200-2211 or email us at sales@milestoneinternet.com

Erik to Review

Recent Posts

Milestone Inc is Now Great Place To Work Certified

We are thrilled to announce that Milestone Internet Marketing Private Limited has successfully completed the…

4 weeks ago

Webinar Recap: Getting Your Financial Services Content Indexed on AI Engines

In the recent session, Anil Aggarwal (Milestone Inc.) and John Ditto (U.S. Bank) explored the…

1 month ago

Webinar Recap: AI-Powered Digital Strategies to Boost Restaurant Bookings in 2025

During this session, our experts—Ray Gallagher, Aparna Iyer, and Craig Carbonniere—discussed key AI and search…

2 months ago

Milestone CMS and Schema Manager Integrates IndexNow for Enhanced Search Visibility

Faster Indexing, Greater Search Visibility, and Optimized SEO that Drive Online Visibility Milestone Inc. has…

2 months ago

Vagabond Inn Launches New Website to Enhance Guest Experience

Vagabond Inn, a renowned hotel chain with properties across the Western United States, has announced…

2 months ago

Webinar Recap: How AI is Reshaping Content Marketing in 2025

During this session, experts David Banahan, Mike Supple, and Siddharth Pereira discussed key AI trends…

2 months ago