With the ever increasing importance of guest reviews for online success, it is more crucial than ever to manage your property’s online reputation, and to make sure as many guests as possible are leaving reviews on the many popular review websites. Guest reviews can impact reservations in two major ways. First, potential guests read reviews and make decisions based on peer comments. Second, search engine rankings are affected by frequency and quality of reviews.
In our ongoing effort to keep clients informed on best practices for online success, the Social Media team at Milestone has created a simple how-to guide for helping to increase the quality and quantity of online guest reviews, as well as what common pitfalls to avoid.
Click here to download the PDF | Click here to Tweet!
TIPS ON WHAT TO DO
TIPS ON WHAT NOT TO DO
Additional reading:
How to Combat Fake Reviews While Managing Online Reputation
Importance of Social Media Tracking and Online Reputation Management
How to Optimize QR Codes for Hotels
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Contributed by Tyler Harding
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