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During the webinar, our industry experts Mike Supple and Sathya Krishnamurthy shared valuable insights into the key digital trends affecting financial services, along with the top must-haves for banks and credit unions to maintain their competitive edge in the digital realm. They emphasized the significance of schemas, personalized customer journeys, the impact of AI content […]

Engaging guests goes beyond mere transactions; it’s about crafting immersive experiences that leave a lasting impression. One effective way to achieve this is through the strategic publication of personalized itineraries. These meticulously curated guides serve as roadmaps for guests and as dynamic narratives that unfold your brand’s story.  Step into the shoes of Suzie, a […]

Benu Aggarwal President & Founder – Milestone Inc. Key Take-Aways: Curate Future: Do Not Second Guess Yourself – Commitment, Clarity and Aligning actions towards outcome you want Doing to Being – Nose in & Hands out Lean into / play into your strengths Intern and Coach at the same time Be Compassionate to Yourself and not a Perfectionist Watch the Video Mythili Sankaran […]

Benu Aggarwal President & Founder – Milestone Inc. Key Take-Aways: Manage Organization: Agile Values and Principles Peak Performance – Build an amazing heart Cross-functional – Customer Centricity: Connect the Dots and Solve Critical Problems Measure what Matters – Laser Sharp Focus on both Qualitative and Quantitative Metrics Customer Obsession will Drive Growth Alignment & Trust […]