Categories: HotelWebinar Recap

Webinar recap: How to Optimize the Customer Journey and Path to Purchase in 2024 with AI-First Search

During the webinar, industry experts Benu Aggarwal and Noreen Henry provided valuable insights into the changes in travel behavior and the challenges faced by the industry. They highlighted the importance of delivering personalized, connected experiences to meet the demands of today’s travelers, emphasizing the significance of real conversations on social channels.

Key topics covered in the webinar include:

  • Understanding evolving traveler expectations and search trends
  • Meeting the demand for personalized experiences
  • Harnessing the power of omnichannel marketing
  • Creating helpful content that is easily discovered
  • Maintaining consistency across channels
  • Leveraging centralized data and reporting for insights

Our speakers also shared best practices for customer segmentation, implementing true omnichannel marketing strategies, and personalizing experiences across the entire purchase funnel to drive conversions.

You can download the deck and watch the recap here:

Venkateswara Reddy Valluri

Recent Posts

Overarching Key Takeaway from the Google I/O 2025 Keynote

The central announcement from Sundar Pichai and Liz Reid at today's Google I/O 2025 keynote…

2 weeks ago

Content Marketing for Hotels: A Strategic Plan

How do you make your content "king"? Learn how Milestone crafts content for high engagement…

2 weeks ago

Webinar: AI and Local Search 2025 – Navigating the New Rules of Visibility and ROI

Join Milestone’s Founder, Benu Aggarwal; Head of SEO, Elmer Boutin; and Brett Dugan, Strategic Manager…

2 weeks ago

Why Your CMS and DAM Need a Multi-CDN Strategy—Now More Than Ever

Imagine you're launching a major campaign. Traffic surges. Engagement spikes. Everything’s on track—until your CDN…

1 month ago

Milestone Inc is Now Great Place To Work Certified

We are thrilled to announce that Milestone Internet Marketing Private Limited has successfully completed the…

3 months ago

Webinar Recap: Getting Your Financial Services Content Indexed on AI Engines

In the recent session, Anil Aggarwal (Milestone Inc.) and John Ditto (U.S. Bank) explored the…

3 months ago