Milestone Internet Marketing Blog
Milestone Internet Marketing, Inc. is a full-service internet marketing company for the hospitality industry. We provide a complete soup-to-nuts solution for hotels, resorts, and hospitality industry for developing a powerful internet presence. Our comprehensive strategies and services for the hotel industry are targeted to different platforms depending on the needs of our customers.



Every page of every website ought to be optimized. However, you might find a landing page within your site you felt was fully optimized, but has a bounce rate that is alarming. By doing so, you are losing an opportunity to convert a viewer. Here are 5 ways to improve poorly performing landing pages.

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Milestone Internet launches coupon for hotels module.

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As you step deep into the budgeting season, here are some tips for prioritizing your ecommerce budgeting dollars. This prioritized list is based on our experience with our portfolio of over 700 hotels and may vary depending on hotel’s target clientele and market.

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Given the challenges in today’s economy, internet marketing has become a critical method for driving online reservations for hotels. Whether your hotel’s needs are short term, long term or both, there are a variety of internet marketing tools available to help you achieve your goals.

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Email marketing continues to prove itself as an effective way to communicate with your customers—both existing and potential customers. There are several proven best practices in email marketing which can make your campaign increasingly successful.

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By Benu Aggarwal, Milestone Internet Marketing

Effective internet marketing in the year 2008 will be a powerful promotional agent for the hotel industry – from major franchise chains in urban cities to independent inns in rural countryside. In fact, it has been projected that 40% of all hotel bookings will be generated from the internet in 2008. As we envision the possibilities this year, hoteliers must take a proactive approach to internet marketing and direct their strategies and budgets from traditional offline marketing to hard-hitting online highways.

Savvy hoteliers who utilize the hottest trends and practices in internet marketing – from social networking to mobile websites – will be well rewarded for staying ahead of the competition curve and capturing more market share . . . both now and in the years ahead.

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  1. Visibility on Search EnginesSearch engine optimization (SEO) entails writing keyword-rich meta tags and enhanced content for your website to rank high on search engines for keywords relevant to your market. Based on our historical surveys, hotels report the highest ROI result from SEO efforts and hence should be the highest priority for e-commerce budget allocation.
  2. Link Building/Directory EnrollmentsStrategic Link Building is one of the key elements of securing relevance for a website and driving higher placements organically. Make sure to budget for a professional search engine optimization firm to secure links from relevant high quality directories that are pertinent to your market and target audience.
  3. Design Primary goal of a hotel website is to convert lookers to bookers. It’s imperative that there are strong calls to action incorporated throughout the website, and that the design facilitates a quick and easy reservation process. Make sure that your website is compelling and is done in latest search engine friendly technology.
  4. Pay Per ClickBy bidding on relevant keywords to ensure visibility on the Sponsored Links, you’ll be well positioned to capture the attention of travelers during strategic need times. Allocate some budget for pay-per-click marketing, especially during the times when you need to drive short term business.
  5. Email Marketing Email marketing is one of the most effective communication and promotion vehicles in the internet marketplace, due to its fast, direct, and cost-effective method of building relationships. If you collect a permission based email marketing database and send out value added offers, you can track the significant ROI which the campaigns generate.
  6. Consumer Generated Content—Search engines reward sites with consumer generated content by ranking them higher and providing better visibility. By placing a “Customer Review” section on your site, you can create a forum for guests to share experiences, and consequently you’re able to build credibility with the guest.
  7. Online VideoBy optimizing your online video, you will be rewarded with better visibility on video sites such as YouTube, Myspace.com, Google Video Search, iFilm.com, etc. In our experience, we have found that optimized online videos result in higher traffic to your website.
  8. BlogsDestination blogs provide you with the platform for sharing information about local dining, transportation, things to do, events, etc. Each post to the blog pings the search engines to crawl the new content, which ultimately results in better visibility and a credible forum for destination specific discussions.
  9. Mobile Website—We recommend creating a mobile compatible website for your hotels site to help drive corporate traffic at a higher ADR. If your site is not mobile friendly, you may be missing out on that critical high rated business.
  10. Tracking—If you are simply measuring traffic to your site, you’re missing out on a lot of the analytical web statistics tools available. Some important metrics to look at include top referring domains, top search terms, entrance pages, exit pages and phone call statistics as a direct result of travelers visiting your website.

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Contributed by: Kimberly Ehrlich


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