Comments on: Most Effective Strategies for Social Media Marketing on Twitter & Facebook

By: Mike Supple

Mike Supple — Tue, 04 Oct 2011 20:59:16 +0000

Hi Liz,

Thanks for your comment. I completely agree that proper Facebook engagement between a business and a customer should be done through pages. Fortunately in the past year Facebook has started to allow for the conversion of profiles to pages, which is helpful for any business who may have set up their Facebook presence incorrectly. For anyone needing help on this, check out our article on How to Change your Facebook Profile Page to a Business Page.

Thanks,
Mike Supple, Sr. Social Media Manager, Milestone

By: Liz

Liz — Tue, 04 Oct 2011 17:46:24 +0000

Great article. I love the strategies outlines for each medium. However, a Facebook personal profile should NEVER be used for a business. This is considered spam in the Facebook world. People “like” the businesses and asking someone to “friend” a business with a personal profile, just seems desperate. It is about inbound marketing, the user is supposed to choose to follow you, not feel obligated to be your “friend” so you can spam-up their news feed just because they have done business with you in the past.

See my blog post – Why Facebook Personal Profiles are Bad for Your Business